Yesterday i received a customer called up for buffet lunch inquiry.
I did prepared the quotation and try to fax over to her. But the fax number she gave is invalid * nombor yang anda dial tak ada dalam perkhidmatan!*, then i tried on the telephone number turn up is fax number. So i just faxed it.
After that this customer called up claimed that she didn't receive anything from me, wondering how come? So i told her the number she gave can't fax thru...*mind you, i've repeated the number to her on phone after she gave* * Her name is Lavy, i think Lembab is more suitable for her!* *GRIN*
Finally i found out she is blur sotong, own company fax number and telephone number also canot remember. DUH! she gave me XXXX 7607 & XXXX 7600 which are wrong number!
Then she still not feel paiseh, then i just asked her nicely again, "please provide your telephone & fax number again." *pengsan lah* Coz she was trying put the blame on me..Nevermind lah, customer always right! *my ass lah! customer always know how to play around the trick to get advantage and free stuff! End up guest complain lah! Eventhough is her fault, u still need to put up ur fake smiling face and listen to the blardy complains and apology.blablabla...*
What to do huh?